Mobile Technology for Telecommunications

Two workers at an electric site talking over a tablet.

Deliver Critical Mobility for Telecommunication Field Operations

Truly mobile devices are the central enabler of today’s effective telecommunication field operations. Efficiently mobilise your telecommunication management, field workers and cable technicians with Zebra’s fully mobile—not just portable—ruggedised tablets and mobile computers so you can deliver reliable, high-quality and secure telecommunications services to customers 24/7. From daily tasks such as remote end-user troubleshooting or in-home service installs to infrastructure network projects such as 5G antenna installations in challenging operating environments, our lightweight and supremely rugged tablets and mobile computers expedite both planned and unplanned fieldwork with uncompromised connectivity.

In-field work orders for telecommunications are never limited to the field alone. Zebra’s mobile computing solutions connect your entire operations because what happens in the field touches every aspect of the organisation. Field technicians use Zebra devices to provide better customer service while giving operations managers valuable data to measure dispatch and technician performance, as well as analyse workflow trends to reduce inefficiencies and fulfil operational goals. With digitised documentation, technicians can complete installations, maintenance or repairs while consulting the most updated specifications. They can also optimise safety inspection and compliance reporting processes. Meanwhile, asset managers are accessing real-time use of equipment to streamline inventory, optimise ordering and extend asset lifecycles. In-field and in the office, Zebra accelerates telecommunication operations with our rugged, fully mobile tablets and mobile computers.

Telecommunications Solutions

Emergency Response Planning and Management

From first call through incident investigation, Zebra ruggedised mobile solutions enable emergency response personnel to serve public safety and utilities industries more effectively with industry-leading mobility strategies.

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Asset Lifecycle Management

The reliability and productivity of capital assets is essential to success in the asset-intensive industries that field service technicians support. Minimise loss, increase productivity and improve profits with Zebra’s asset lifecycle management solutions.

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Real-time Remote Asset Monitoring

Zebra solutions work both on- and offsite to give operators a live view of network-critical remote assets, helping ensure that operational uptime is maximised and staff is used efficiently.

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Mobile Work Order Management

Whether your operations provide water, electric, telecommunications, mining or oil and petrol services, Zebra’s rugged mobile devices allow you to properly leverage your software systems so your operations continually perform at their best.

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Field Dispatch and Routing

Zebra’s rugged, mobile computing solutions provide the dispatch and routing tools needed to accelerate in-field operations, especially for the challenging geographies faced by field service workers.

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Digital Safety Inspection and Compliance Reporting

Enhance the speed and accuracy of field inspections to meet the challenges of today’s regulatory environments utilising Zebra rugged devices for the immediate digitisation of critical information.

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Customer Service Technology

Zebra's mobile devices enable your entire staff, from call centre representatives to field technicians, to deliver enhanced customer service through the use of mobile technology.

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Maintenance and Repair Scheduling and Completion

Planning and scheduling are difficult tasks that need technology solutions to better handle its complexities, and facilitate greater ease-of-use for maintenance and repair staff.

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GIS Asset Mapping

Zebra’s mobile computing solutions provide utilities companies, public works departments and government agencies with ruggedised, fully mobile devices with mapping and GIS capabilities to map, track and locate all infrastructure in detail so workers can do their jobs right, and utilities customers can receive quality and consistent service.

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Inventory Management for Energy and Utilities

Zebra specialises in providing the real-time visibility needed to ensure field service staff can efficiently manage ordering, stocking and delivery of supplies so that out-of-stocks never interrupt service, repair or maintenance activities.

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See How Zebra is Innovating in the Telecommunications Industry

Workers in the field using a rugged tablet


Meet the increasingly high demands of customers with insights from The Future of Field Operations: A Look at the Service Providers and Telecom Sectors Through 2025

Let Zebra Design a Telecommunications Solution to Meet Your Needs